MANUBUN custom sticker faqs

General FAQ here

MANUBUN LISTINGS WILL BE REGULARLY DRAFTED AND RELISTED DEPENDING ON VOLUME OF ORDERS

1. What material are sticker products made of?

All stickers through MANUBUN are made with a waterproof vinyl that can last from 1-3 years. This sticker material has a white glossy finish and an air-egress liner and adhesive allowing for smooth and easy application. The sticker materials used are comparable to the same vinyl one can find on a custom vinyl wrapped car. At this time, MANUBUN does not have the ability to do clear stickers or lamination.

2. What is your MOQ (minimum order quantity)? How do I order on the MANUBUN listings?

Die-cut stickers: 10 of each design
Sticker sheets: 5 of each design

Please select the TOTAL quantity of each size you will be ordering. Any details will be discussed via email through the steps below.
-- Example: If you are planning on ordering 4 designs of a 3in sticker at a quantity of 10 each, you will select 2-5in at a quantity of 40

3. How do I send you my art files? What quality/dpi do I need to provide? What files do you accept?

Please upload all files to a Google Drive folder with "MANUBUN, your artist name, month, and year" as the title
-- Example "MANUBUN Jellibun June 2026"

Make sure your folder is visible to those with the link, and share the link to me via email: info@jellibun.com and title your email the same thing as above. In the email, provide your order number (JB#1xxx) and your deadline date (date needed in-hands).

Title each file in the folder with StickerName_Size_Quantity
-- Example "CuteNatsu_3in_10"
-- Make sure the size is related to the longest side of the design

Required upload quality is at least 3000x3000 at 300dpi for every file. You will be contacted if your files are not to this standard.

As of this time, MANUBUN does not have the ability to cut stickers without an outline, unless it is a circle or square/rectangle shape. Please make sure any outlines you would like are in the design with sufficient bleed. 

Accepted file types:
-- Die-Cut Stickers: PNG, PSD, PDF, CSP
-- Sticker sheet: PSD with access to layers is preferred, or separate PNGs for the background and designs to be cut out

4. How long does it take to make my order?

All MANUBUN orders are made to order. Generally, MANUBUN orders are fulfilled within a 2 to 3 week processing period. If you are ordering for a con or event, please order with at least 1 month prior to your in-hands date to allow time for processing and shipping.

You will receive a fulfillment email when I have shipped out.
This processing period is not included in the shipping time.

5. I need my order within less than 3 weeks, what do I do?

Any order placed within 3 weeks of your deadline date will be subject to a separate rush fee on top of your order, to be charged via Square payment link.
-- within 15~20 days: order total + 30% of your total as additional rush fee
-- within 8~14 days: order total + 50% of your total as additional rush fee
-- within 7 days: order cancellation with refund

6. How long does shipping take? (USA only)

Processing times above are not included in the estimated shipping times below.

USA - 1-5 business days

Shipping times will vary depending on location. These estimates are general average time frames.

7. Can I cancel or edit my order after placing it?

In any case of cancellation or editing of an order, please reach out with your order number via my email (info@jellibun.com) or DM me on instagram (@jellibun) and I will get to you within 48 hours. If I have not fulfilled your order yet, I will gladly help you out with fixing your order! Full refunds/cancellations are only available if I have not started production on your order yet. 

8. I didn't receive my order OR I did receive my order, but it's damaged/missing items! What now? (Can I get a refund?)

Please keep in mind that I am not responsible for any damage that happens after I ship out your order. I package very well and do my best to make sure items arrive safely! However, I understand that with the mailing system, a lot of things can happen! If there are any issues you see with your order, please reach out with your order number via my email (info@jellibun.com) or DM me on instagram (@jellibun) and I will get to you within 48 hours.